Ruby charges per-minute with overage fees that stack up. The Call Taker charges a flat rate with unlimited calls.
| Feature | Ruby | The Call Taker |
|---|---|---|
| Monthly price | $235/mo (50 min) | $97/mo (unlimited) |
| Pricing model | Per-minute ($4.70/min overage) | Flat rate, no overages |
| Annual cost (100 min/mo) | $5,640/yr | $1,164/yr |
| Coverage hours | Mon-Fri 5am-9pm PT (base) | 24/7/365 on all plans |
| Answer speed | 3-4 rings | Under 2 seconds |
| Agent type | Human receptionists | AI (sounds human) |
| Appointment booking | Higher tiers only | Included on all plans |
| Custom training | Script-based | AI trained on your business |
| Setup time | 3-7 business days | 48 hours |
| Contract | Month-to-month | No contracts, cancel anytime |
| Free trial | 14-day money back | 14-day free pilot (no card) |
| Weekend coverage | Extra cost | Included |
| Holiday coverage | Not available | Included |
Ruby is beloved for their friendly, professional human receptionists. If having a real human on every call is non-negotiable for your business, Ruby is a decent choice.
But here's the reality: Ruby's per-minute pricing punishes busy businesses. If you get 100 minutes of calls a month (roughly 30-40 calls), you're paying $470/month. And that's before weekends and holidays, which cost extra.
The Call Taker gives you unlimited calls for $97/month — including nights, weekends, and holidays. No surprise overages. No "you went 12 minutes over" emails. Our AI answers faster than any human can, books appointments automatically, and never takes a sick day.
You save $4,476/year switching from Ruby to The Call Taker. That's real money back in your pocket.
Call our demo line — hear the AI yourself. It picks up instantly.
14 days free. No credit card. No contract. Keep every dollar it earns.
Start your free pilotOur AI will call you in under 30 seconds.
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Pick up your phone.
We'll call your business after hours and tell you exactly what your customers are hearing. Free. No strings.
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Or hear the AI right now: (615) 784-5747