Effective: July 22, 2026
The Call Taker ("we," "us," or "our") operates the website thecalltaker.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We believe in being straightforward — no legalese walls of text.
When you start a trial, submit setup questions, request support, call the demo line, or otherwise contact us, we may collect the following:
We only collect the information you provide voluntarily through our forms. We do not purchase contact lists or scrape data from other websites.
We use the information you provide to:
Providing a phone number for a demo, account, billing, setup, or support does not by itself consent to marketing SMS/MMS messages. The Call Taker sends marketing SMS/MMS only when you separately opt in through a clear request that identifies The Call Taker, the message purpose, the phone number to be contacted, and how to opt out.
Where you choose to opt in, you agree to receive recurring marketing SMS/MMS from The Call Taker at the number you provide, using automated technology where stated in the request, about the products or services described there. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to cancel and HELP for help. See the Terms of Service and this Privacy Policy. We retain consent and opt-out records to operate the program and demonstrate compliance. We do not sell or share phone numbers or SMS opt-in information for third parties’ marketing purposes.
Service, setup, account, and security messages are sent only as reasonably necessary to provide or support a requested or active service and must not contain marketing content unless separately consented to.
We use a small number of trusted third-party services to run our business:
We do not sell, trade, or rent your personal information to anyone.
Our website uses first-party funnel events and advertising measurement technologies, including Meta Pixel and Signals Gateway code on applicable pages. These tools may process device, browser, referral, campaign, page-view, and interaction data. Browser controls and provider settings may limit tracking.
We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. Our website is served over HTTPS (encrypted connection). Access to our CRM and internal tools is password-protected and limited to authorized team members.
That said, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.
We retain contact, setup, billing-reference, call, and support information only as reasonably needed for service delivery, security, billing, dispute handling, legal obligations, and operational review. You may request deletion, subject to records we must retain for legal, security, or billing reasons.
You have the right to:
To exercise any of these rights, contact us at the email below.
The rule in §2a controls all SMS/MMS messages. A submitted form, by itself, does not enroll anyone in marketing SMS/MMS. Marketing SMS/MMS requires the separate opt-in described in §2a. If you opt in, message types, frequency expectations, automated-technology disclosure where applicable, STOP/HELP instructions, and links to the Terms and Privacy Policy will be presented with the opt-in. You may opt out at any time by replying STOP.
Our services are intended for business owners and operators who are 18 years of age or older. You must be at least 18 years old to use our services, submit forms on our website, or opt in to receive SMS messages. We do not knowingly collect information from anyone under the age of 18. If you believe we have collected data from a minor, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. If we make significant changes, we'll update the effective date at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, want to request data deletion, or just want to say hi: