Insurance shoppers call 3-4 agencies. The first one that answers professionally and takes their info wins the policy. At $1,200/year average premium, every missed call hurts.
(615) 784-5747Insurance shoppers are comparing quotes. If you don't answer, they move on to the next agency. Here's what's happening right now to your business.
A homeowner just got a mortgage pre-approval and needs homeowners insurance by Friday. They call during your lunch break, hit voicemail, and immediately dial the next agency on Google. That $1,800/year policy -- and every renewal for the next 10 years -- is gone.
A policyholder's basement just flooded on a Saturday morning. They need to file a claim and don't know what to do. They call you, hit voicemail, and panic. Monday morning you get a voicemail and a frustrated client who's already considering switching agencies.
A client gets their renewal notice in the evening mail and has questions about the premium increase. They call at 7 PM, hit voicemail, and start shopping competitors online. By the time you call back tomorrow, they've already gotten three quotes.
Someone just bought a new car and needs auto insurance today. They call three agencies. The first one that answers, takes their info, and sounds professional gets the policy. If you're agency #2 and didn't pick up, you never even had a chance.
It's after hours or your team is with another client. Instead of voicemail, our AI receptionist answers with your agency name, sounding like a real member of your staff.
The receptionist gathers their name, phone, what type of insurance they need, current coverage details, and timeline. For claims, it captures incident details and urgency level so you can prioritize follow-up.
Within seconds, you receive a text and email with everything you need to follow up. Quote requests get prioritized so you can call back before they finish shopping around.
Start with after-hours coverage to see it work. Upgrade to full 24/7 when you're ready.
Catch every after-hours insurance call -- quote requests after 5 PM, claims calls on weekends, renewal questions in the evening. Cover the hours when shoppers are comparing and clients need help.
Handles every single call -- business hours included. Manages overflow during busy periods, answers while your team is with clients, captures every quote request, and handles claims intake.
One new auto + home bundle ($2,400/year) pays for the service for 8 months. Most agencies capture 5-10 extra quote requests per month.
We were losing 3-4 quote requests a week to voicemail. In our first month with The Call Taker, we captured 11 new quote requests after hours. Five of them became policies. That's over $7,000 in annual premium from calls we used to miss completely.
During open enrollment season we were drowning in calls. The Call Taker handled the overflow so my team could focus on clients in the office. We wrote 40% more policies that quarter compared to last year. Best investment I've made in the agency.
A client called at 10 PM after a car accident. Instead of getting voicemail and panicking, the AI walked them through what to do and captured all the claim details. They told me the next day it was the most professional experience they'd had with any agency. That client referred us three families.
Call our demo line right now -- it's live 24/7. Hear the virtual receptionist handle an insurance inquiry call in real time.
(615) 784-5747 -- or -- Book a 15-Minute Demo BelowWe'll show you exactly how the receptionist handles quote requests, claims calls, and renewal inquiries for your specific agency.
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