Your mechanics are under the hood. Your phone is ringing. 40% of auto repair calls come when your team is too busy to pick up -- that's $400 jobs walking to the shop down the road.
(615) 784-5747Your customers need their car fixed now. If you don't pick up, they call the next shop. Here's what's happening right now to your business.
Your best mechanic has his hands deep in a transmission rebuild. The phone rings. And rings. A customer with a $650 brake job needs an appointment today. They call the shop down the street instead. You never even knew they tried.
Someone's car breaks down at 8 PM on the highway. They need a shop that can take a tow-in first thing tomorrow. They call you, hit voicemail, and call the next shop that picks up. That's a $500-$1,200 repair you lost before you even opened the bay doors.
You gave a customer an estimate last week and they're ready to schedule. They call during your busiest morning, can't get through, and decide to try that new shop their neighbor recommended. Your estimate work was for nothing.
Saturday and Sunday -- cars break down but most shops are closed or short-staffed. A driver with a check engine light wants to book Monday morning. They call, hit voicemail, and Google "auto repair near me open now." Your Monday slot goes to someone else.
Your team is busy in the bays and can't get to the phone. Instead of voicemail, our AI receptionist answers with your shop name, sounding like a real member of your front desk team.
The receptionist gathers their name, phone, vehicle year/make/model, problem description, and whether they need a tow. For routine work, it books the next available appointment slot.
Within seconds, you receive a text and email with the customer's info, vehicle details, problem description, and urgency level. The appointment is ready for your morning schedule.
Start with after-hours coverage to see it work. Upgrade to full 24/7 when you're ready.
Catch every after-hours repair call -- tow-in requests at night, breakdown calls on weekends, appointment bookings after closing. Cover the hours when customers need help but nobody's at the front desk.
Handles every single call -- business hours included. Manages overflow when your team is in the bays, answers while your service advisor is with a customer, books every appointment, and handles tow-in requests.
One repair job ($400+) pays for the entire month. Most auto shops capture 8-15 extra jobs per month.
We're a 3-bay shop and my guys are always under a car. We were missing 5-6 calls a day easy. First week with The Call Taker, we booked 9 extra appointments we would have lost. One was a full engine rebuild -- $3,800. This thing paid for itself in 48 hours.
Saturday morning a customer called about a tow-in. Used to be, that call would have hit voicemail and they'd call the chain shop instead. The AI took their info, I got a text, and had the car in my bay by Monday at 8 AM. $1,100 job that almost went to Midas.
I couldn't afford a full-time receptionist at $15/hour. The Call Taker costs less than two days of a receptionist's pay and it never calls in sick, never puts people on hold, and never forgets to write down the vehicle info. My customers think I hired someone new.
Call our demo line right now -- it's live 24/7. Hear the virtual receptionist handle a repair call in real time.
(615) 784-5747 -- or -- Book a 15-Minute Demo BelowWe'll show you exactly how the receptionist handles repair calls, tow-in requests, and appointment bookings for your specific shop.
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Expert advice for auto repair shops businesses on missed calls, AI receptionists, and growing revenue.
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