Dental Office Recovered 27 Missed Calls in 30 Days
The Problem
Summit Dental had a 2-person front desk team handling check-ins, insurance, and phones. During peak hours (11 AM - 1 PM), 35% of calls went to voicemail. New patients were calling competitors instead.
The Solution
The Call Taker AI receptionist started answering overflow calls. When the front desk was busy, calls forwarded to the AI, which scheduled appointments, answered insurance questions, and texted the front desk with details.
The Results
In the first 30 days, the AI caught 27 calls that would have gone to voicemail. 19 of those callers booked appointments. At an average patient value of $800, that's $15,200 in recovered revenue — from a $497/month service.
“We had no idea how many calls we were missing. The AI caught patients we would have lost to the practice down the street.”
— Office Manager, Summit Dental CareHear How the AI Handles Dental Calls
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